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Store Policy

Customer Care

At PokeBrad TCG, customer satisfaction is our top priority. If you have any questions or concerns about your order, please don’t hesitate to reach out.

  • Contact Email: brad@pokebradtcg.com

  • Response Time: We aim to respond within 24-48 hours on business days.

For inquiries related to orders, shipping, or product issues, please include:
✅ Your order number
✅ A brief description of the issue
✅ Any relevant photos (if applicable)

We strive to provide a smooth and hassle-free experience for all our customers. Thank you for choosing PokeBrad TCG!

Privacy & Safety

At PokeBrad TCG, we take your privacy seriously. We only collect and store the necessary information required to process your order, such as billing and shipping details.

  • We do not share, sell, or distribute your personal information to third parties.

  • Payments are processed securely through trusted third-party payment providers.

  • Your email and contact details are used only for order confirmation, shipping updates, and customer support.

By using our site and placing an order, you agree to our Privacy Policy. If you have any concerns about how your information is handled, feel free to reach out to brad@pokebradtcg.com.

Wholesale Inquiries

Currently, PokeBrad TCG is focused on individual sales and does not offer wholesale or bulk purchasing options. We do support bulk purchase of our singles that are listed. However, if you're interested in larger quantity orders, feel free to reach out at brad@pokebradtcg.com, and we’ll be happy to discuss any potential opportunities.

For future wholesale options, be sure to check back as we expand our business down the line!

Payment Methods

Payment Methods

- Credit / Debit Cards 
- PAYPAL

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